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False: Artemis!0C54FD379543 JivoSite.exe

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Please review the submitted file as we believe this is a false detection.

Product: McAfee and McAfee-GW-Edition

DAT version: n/a

Engine: n/a

Description of issue: This application has been developed as an agent interface for the chat tool - JivoChat / JivoSite.

Link to a virustotal analysis - Antivirus scan for 2d817a8ab091b38b1d04e04c3875a308948ed27f3c0c680beb68c21f7f95b139 at2018-01-08 20:...

The zip password is - infected.

We had to create a topic here since the zip archive is bigger than 10mb.

Please check the app and exclude it from your databases.

1 Solution

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Reliable Contributor catdaddy
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Message 3 of 6

Re: False: Artemis!0C54FD379543 JivoSite.exe

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​,

                      I just received the following Correspondence:

Hi Cliff,

Detection is suppressed now

Regards,

Aayush

Could you please confirm that there is no further detection?

Cliff
McAfee Volunteer
5 Replies
Reliable Contributor catdaddy
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Message 2 of 6

Re: False: Artemis!0C54FD379543 JivoSite.exe

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Since your zip is larger than 10 mbs. I will pass this on to the labs.

Your escalated Ticket number is as follows..Ticket #: AM001378 - Artemis (Larger than 10mbs)

Cliff
McAfee Volunteer
Reliable Contributor catdaddy
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Message 3 of 6

Re: False: Artemis!0C54FD379543 JivoSite.exe

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​,

                      I just received the following Correspondence:

Hi Cliff,

Detection is suppressed now

Regards,

Aayush

Could you please confirm that there is no further detection?

Cliff
McAfee Volunteer

Re: False: Artemis!0C54FD379543 JivoSite.exe

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Hello.

Thank you, the problem is solved now.

Reliable Contributor catdaddy
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Message 5 of 6

Re: False: Artemis!0C54FD379543 JivoSite.exe

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You are quite welcome...

Cliff
McAfee Volunteer

Re: False: Artemis!0C54FD379543 JivoSite.exe

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What's the solution

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