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False Artemis!07BE0E9374D3,Artemis!49BBAF50A546,Artemis!9FB02FBA90F6 and Artemis!EA110CCA1F23

Dear Sir/Madam

My name is Sunny, Product Manager from Yet Another Cleaner (YAC) team. Currently, files of our product YAC have been flagged by McAfee.

They are reported as Artemis!07BE0E9374D3, Artemis!49BBAF50A546, Artemis!9FB02FBA90F6 and Artemis!EA110CCA1F23

Here are also some brief introduction about the flag files:

About iImportLib.dll, we wrap third party lib files like ziplib, 7z into this lib to make YAC core function avaliable. It also very common to wrap and use third party lib to during development of  antivirus software.

Then for iSafeNetFilter.sys, it is a network driver which is used to monitor the I/O of the network, functions related to this module are ADBlock, malicious websites block.

this kind of driver is widly used in the anti-malware software industry.

For  iSvc.dll and  iSvc2.dll , they are modules for service, features of service and codes are contained in it.

Thanks in advance!

Looking forward to your responce.

YAC Team

14 Replies
Reliable Contributor exbrit
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Message 2 of 15

Re: False Artemis!07BE0E9374D3,Artemis!49BBAF50A546,Artemis!9FB02FBA90F6 and Artemis!EA110CCA1F23

I'm only a Moderator here so can't help with actual detections but have you submitted your software using this form?

Detection Dispute Submission | McAfee Labs

Also see:  (written for the Consumer but the principle is the same).

Peter

Moderator

Reliable Contributor catdaddy
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Message 3 of 15

Re: False Artemis!07BE0E9374D3,Artemis!49BBAF50A546,Artemis!9FB02FBA90F6 and Artemis!EA110CCA1F23

,

                         As Colleague Ex_Brit stated, we are only Moderators. Having said this, as you can see by the following thread: you should be familiar with the process of submitting 'False Positives'

                          As in past experiences, your Artemis! detections could be False Positives. However, due to the daily high volume of Detections in which McAfee Labs experiences. Please allow the appropriate time for them to be analyzed/processed.

All the Best,

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer

Re: False Artemis!07BE0E9374D3,Artemis!49BBAF50A546,Artemis!9FB02FBA90F6 and Artemis!EA110CCA1F23

Hi Catdaddy

We reported the false postive to getsup and "virus_research@mcafee.com" for one week and received no responce till now.That's why I post it here for help.

Would you kindly help us to have a push?

Thanks in advance!

Reliable Contributor exbrit
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Message 5 of 15

Re: False Artemis!07BE0E9374D3,Artemis!49BBAF50A546,Artemis!9FB02FBA90F6 and Artemis!EA110CCA1F23

For that to happen we need to know what region of the world you are in so we ask the right place, thanks.

Reliable Contributor exbrit
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Message 6 of 15

Re: False Artemis!07BE0E9374D3,Artemis!49BBAF50A546,Artemis!9FB02FBA90F6 and Artemis!EA110CCA1F23

Sorry I ascertained where you were from your profile...have emailed someone in the labs on your behalf.   I hope that will produce results.

Re: False Artemis!07BE0E9374D3,Artemis!49BBAF50A546,Artemis!9FB02FBA90F6 and Artemis!EA110CCA1F23

Hi Sir

We are in Brazil

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Reliable Contributor exbrit
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Message 8 of 15

Re: False Artemis!07BE0E9374D3,Artemis!49BBAF50A546,Artemis!9FB02FBA90F6 and Artemis!EA110CCA1F23

Oops, thought it was China, have sent a second message.....;-)

Reliable Contributor exbrit
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Message 9 of 15

Re: False Artemis!07BE0E9374D3,Artemis!49BBAF50A546,Artemis!9FB02FBA90F6 and Artemis!EA110CCA1F23

you can relax, I've taken care of it.  We'll hopefully get an answer soon.

Re: False Artemis!07BE0E9374D3,Artemis!49BBAF50A546,Artemis!9FB02FBA90F6 and Artemis!EA110CCA1F23

Hi Ex_Brit

We have branch office there.

And I wonder when could we get your update?

Thanks in advance.

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