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ansarias
Level 13

False Artemis!026A18E5D3F6

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Please exclude aosbackv.exe from Artemis!026A18E5D3F6 detection, it is belongs to Citigroup which was downloaded from Possibly Malicious Link removed By Moderator

Please see detections for aosbackv.exe  ThreatExpert Report: W32.Fujacks.B, Worm.Win32.Fujack.a, W32/Fujacks.gen, Mal/DelpDldr-C..

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ansarias
Level 13

Re: False Artemis!026A18E5D3F6

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Hello,

That has been already submitted to McAfee labs, Just want to exclude ASAP so thought of posting here.

Thanks

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catdaddy
Level 20

Re: False Artemis!026A18E5D3F6

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,

                 Please follow these Guidelines/Instructions:

Consumer

Corporate

Detection Dispute Submission | McAfee Labs

All the very Best

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
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ansarias
Level 13

Re: False Artemis!026A18E5D3F6

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Hello,

That has been already submitted to McAfee labs, Just want to exclude ASAP so thought of posting here.

Thanks

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catdaddy
Level 20

Re: False Artemis!026A18E5D3F6

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,

                   I see......Please allow 4-5 business days in order for it to be Analyzed/Processed. Due to the large volume of detections on a daily basis (150,000 or more ) If not resolved by then, please post back the Analysis ID #, then we can contact a Technician/Engineer from McAfee Labs, and quite possibly expedite the process.

Regards,

CD

Cliff
McAfee Volunteer
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ansarias
Level 13

Re: False Artemis!026A18E5D3F6

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Hello,

Thanks for update, Are you referring SR number as analysis ID?

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catdaddy
Level 20

Re: False Artemis!026A18E5D3F6

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It seems that you are using a Corporate Product? To answer your question, that should suffice.

Did you submit via Service Portal by chance?

Cliff
McAfee Volunteer
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ansarias
Level 13

Re: False Artemis!026A18E5D3F6

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Yes, It has been submitted through Platinum Portal.

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catdaddy
Level 20

Re: False Artemis!026A18E5D3F6

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Thank you ansarias

Cliff
McAfee Volunteer
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