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adnan562
Level 8

FALSE Artemis!D8416CDE73E9

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Dear Concerned,

Our software Systimizer is detected as a "Artemis!D8416CDE73E9" & "Artemis" by McAfee and McAfee-GW-Edition respectively.

I have sent email to support as mentioned by your website, but there is no reply.

We believe this classification is false. We fully endorse clean software guidelines, and we want to make sure our software is not only well designed but also user friendly.

Our software doesn't contain any malicious code and wasn't bundled with other software in any point of time.

Here is the URL of  release(ver 1.0.0.2).

Link removed until Download is deemed safe

SHA-256 b29d4deaf40f752f7685e821658277391b108e1d2c3ca8c63a26177c241c2052

Kindly review Systimizer and remove its false positive detection.

Regards,

Adnan

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1 Solution

Accepted Solutions
adnan562
Level 8

Re: FALSE Artemis!D8416CDE73E9

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Dear Cliff,

The issue is resolved, Thank you.

Regards,

Adnan

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15 Replies
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catdaddy
Level 20

Re: FALSE Artemis!D8416CDE73E9

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Hi Adnan,

Did you zip it and password protect it by using the word   infected    ?    Please try following these Guidelines/Instructions .

Cliff
McAfee Volunteer
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adnan562
Level 8

Re: FALSE Artemis!D8416CDE73E9

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Yes I zipped the file and password protected it with the word  infected

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catdaddy
Level 20

Re: FALSE Artemis!D8416CDE73E9

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Please be informed that I have escalated on your behalf..Escalated Ticket number   Ticket #: AM001290 - False Artemis!

MD5 Hashes have been submitted.

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: FALSE Artemis!D8416CDE73E9

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Did you receive a Analysis ID#?

Cliff
McAfee Volunteer
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adnan562
Level 8

Re: FALSE Artemis!D8416CDE73E9

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Yes

Analysis ID: 10463782

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catdaddy
Level 20

Re: FALSE Artemis!D8416CDE73E9

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Thank you 

Cliff
McAfee Volunteer
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ksmith02
Level 8

Re: FALSE Artemis!D8416CDE73E9

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file has been marked clean

-Kyle

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catdaddy
Level 20

Re: FALSE Artemis!D8416CDE73E9

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Could you please confirm that your detection is suppressed ?  Per post #7.......

Cliff
McAfee Volunteer
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adnan562
Level 8

Re: FALSE Artemis!D8416CDE73E9

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Thank you very much catdaddy

Yes the setup is marked clean but the executable file of application (systimizer.exe) is still detected as Artemis!DCA31B980BA8 & Artemis

Attached file Systimizer.exe is zipped with password “infected”

SHA-256: 0ff5b4e7d71a485358e7b6f966daa6c7acc0b43adbd31dbd8e14917b65c8ee6a

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