I am fresh in this community, so at first I will say hello
My name is Stefan and I am a software engineer in a company which develops software for the German statutory health insurance. Our software bases on SAP and I develop the most time in ABAP language. Additionally in my free time I programmed software to simplificate the development process in the SAP context. Therefore I develop a tool for SAP GUI Scripting, which automate user interaction. And now I have trouble with this tool with a virus alert in our company.
Sine version 3.00 of my tool detects McAfee enterprise Artemis!93D3036559E2 resp. McAfee-GW-Edtion Artemis in my tool, Tracker.exe. Funny is, that in the version 3.01 - with tiny bug fixes - McAfee doesn't detects malware. But actual in the version 3.02 - which is only compiled with a newer version of the compiler - it detects Artemis again. So I send this morning the complete package to virus lab of McAfee, as it described here. This afternoon I found another description here which proposes to send more information.
Well I hope I can offer this information here:
Thanks for your support.
Solved! Go to Solution.
It looks as though you tried to follow protocol. If the file/program being detected is your personal software, you can try also submitting by following these instructions Detection Dispute Submission | McAfee Labs . In any case after a successful submission,you should receive a Analysis ID# associated with each detection.
Should the case be that after 4-5 business days, it is not cleared. Kindly provide us with that and we can escalate your case on your behalf.
All the very Best,
thanks for your answer and the additional link to the instruction - good to know
Now I will wait of the answer from the McAfee virus lab and report here again.
I took the Liberty of escalating your case, and 'Desertgal' being an Engineer from McAfee Labs has whitelisted your detections. Could you kindly confirm this is the case.
thank your very much for your activity and your effort, your support is great
I confirm that McAfee doesn't detects Artemis any longer.