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FALSE Artemis!2D1CF4673C58

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This detection is false, and needs to be resolved ASAP.

We are a software vendor, and are government time boxed, and are currently unable to provide our software to our customers because of this false positive and the quarantining of our file.

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1 Solution

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catdaddy
Level 20

Re: FALSE Artemis!2D1CF4673C58

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I just now recieved this correspondence back from the Labs;

Hello Cliff,

We have suppressed the detection.

Regards,

Vasanth

All the Best,

Cliff

Cliff
McAfee Volunteer
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8 Replies
Peacekeeper
Level 20

Re: FALSE Artemis!2D1CF4673C58

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Submit this file

Submit it and post the analysis ID number and I will immediately escalate this as you are on a time schedule.

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Re: FALSE Artemis!2D1CF4673C58

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Thank you! Here is the Analysis ID: 10390600

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Peacekeeper
Level 20

Re: FALSE Artemis!2D1CF4673C58

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Done, if lucky might be later today it is cleared.

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Peacekeeper
Level 20

Re: FALSE Artemis!2D1CF4673C58

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Ticket #: AM001068 - Analysis ID: 10390600

This only to show request is active

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catdaddy
Level 20

Re: FALSE Artemis!2D1CF4673C58

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I just contacted Nick and Masthan also.

We should indeed hear something in short order

Cliff
McAfee Volunteer
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Re: FALSE Artemis!2D1CF4673C58

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As of right now, it is still being flagged... DAT 8604.0000

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catdaddy
Level 20

Re: FALSE Artemis!2D1CF4673C58

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I will contact the Labs again and update you on their response.

Ticket #: AM001072 - Software Vendor Complaining

Escalation;

Hi David/Nick
                  Could you please give me a update on this particular Artemis!?

Thank you
Cliff

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: FALSE Artemis!2D1CF4673C58

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I just now recieved this correspondence back from the Labs;

Hello Cliff,

We have suppressed the detection.

Regards,

Vasanth

All the Best,

Cliff

Cliff
McAfee Volunteer
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