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Criptolocker / Thor Files / Randsomeware / Locky Virus

Every single photo file from the past 13 years of family life has been encrypted and is inaccessable. McAffee helpline say this is called a Criptolocker Virus and it is impossible to get any files back. I backed up to the hard drive, but everything here has also been infected.

No record of my children growing up, all their milestones..gone. I feel totally sick.

Does anyone have a happy solution as McAffee say there is no solution, and paying the randsom  is folly.

2 Replies
Reliable Contributor catdaddy
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Message 2 of 3

Re: Criptolocker / Thor Files / Randsomeware / Locky Virus

Unfortunately at the present time, there is as usual no way to resolve this problem. Here is a article from the (Experts) at resolving such issues Locky Ransomware switches to THOR Extension after being a Bad Malware

As with any Security Vendor including McAfee this is a ever-revolving issue.  Having said this (Bleeping Computer) is a reputable Site, with experts at anyone,s disposal to contact.

Regards,

Cliff\CD

Cliff
McAfee Volunteer
Reliable Contributor catdaddy
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Message 3 of 3

Re: Criptolocker / Thor Files / Randsomeware / Locky Virus

Your profile is indicative that you are a (Company) using a Corporate product? If indeed this is the case,it may be more appropiate for this thread to be moved to

Please confirm if this indeed the case.

Regards,

Cliff

Moderator

Consumer Products

Cliff
McAfee Volunteer