Every single photo file from the past 13 years of family life has been encrypted and is inaccessable. McAffee helpline say this is called a Criptolocker Virus and it is impossible to get any files back. I backed up to the hard drive, but everything here has also been infected.
No record of my children growing up, all their milestones..gone. I feel totally sick.
Does anyone have a happy solution as McAffee say there is no solution, and paying the randsom is folly.
Unfortunately at the present time, there is as usual no way to resolve this problem. Here is a article from the (Experts) at resolving such issues Locky Ransomware switches to THOR Extension after being a Bad Malware
As with any Security Vendor including McAfee this is a ever-revolving issue. Having said this (Bleeping Computer) is a reputable Site, with experts at anyone,s disposal to contact.
Regards,
Cliff\CD
Corporate Headquarters
6220 America Center Drive
San Jose, CA 95002 USA