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fenzo3
Level 7

Confirmed virus but unable to remove

This virus wasn't as aggressive as now in the past: just slow-running programs.

Then a  chain of events happened: RealTime Scanning kept turning off for a while, programs started to stop responding and blue screen of deaths. Installed Virtual Technician but didn't help. Disk Defrag and Cleanup was also unresponsive.

Today this happened:
Task Manager refused to open (indication of a virus, Microsoft Support said)

Updates show they are on, but can't check for updates.

McAfee SecurityCenter couldn't be reinstalled.

New McAfee installation setup stopped responding.

Microsoft Safety Scanner stopped responding.

Please help. My computer is still quite new and I do not want to buy a new computewr or wipe all my data.

Specs:

Windows 7 with 4GB RAM, 3GHz CPU

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1 Reply
Peacekeeper
Level 20

Re: Confirmed virus but unable to remove

Best to try scanning with the following some maybe try in safe mode if they will run

McAfee Communities: Anti-Spyware/Malware & Hijacker Tools

When you download the programs might be a good idea to rename setup files and folders that the programs want to download to. this to trick teh malware to allow the p[rogram to run. Running in safe mode would assist as well.

No idea what the malware is?

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