I saw the solutions for getting rid of this virus but I cannot even go to the links that are recomended. It blocks from doing anything on my computer. I am on my roomates computer now, Can anybody help me please? .
I'm required to point out THIS document. The Safe Mode references should work in this case.
You should be able to use the internet and download in 'Safe Mode with Networking' so try installing the free version of THIS software.
Update it then run it, all in that mode. It should help, hopefully. Let it remove everything it finds.
You can reach that mode by tapping F8 repeatedly while booting up and selection 'Safe Mode with Networking' form the menu you will see. Usually it's the second in the list.Message was edited by: Ex_Brit on 15/08/10 8:31:50 EDT AM
Hi Thanks for you reply the problem now is when I go into the the safe mode with networking I cannot connect to the internet to download the files. It states somethng like my proxey and firewalll is preventing the internet from connecting. This is driving me and my roommate nuts.
Tried repairing the internet connection in that mode? Do you have a flash drive you could download the Malwarebytes installer to using a different machine? If so you could then save it to the infected machine's desktop and change it's name to something else in the process, just in case the malware blocks it.
Hi How can I repair it? I want to say I have downlaoded the main malware program on my jump driver and it is now scaning on the infected computer in the safe mode. The problem is I need the internet to get the updated program. So how can I repair the connection so it will work in the network mode? Thanks again.