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sta5y
Level 7
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Message 1 of 8

Can't remove artemis!C649BD38C313

Hi there

I just ran a scan of my computer and it found artemis!C649BD38C313. I tried to quarantine it but I don't think this worked as it is still showing up as "unable to delete" in my Potentially Unwanted Programs. Does anyone know what I should do to get rid of it? I figure it is a virus and I want it off my computer as soon as possible.

The same scan found another issue, artemis!192304424CF9. However, luckily, this was able to be deleted by Mcafee.

Help on removing this virus would be really appreciated.

Thanks

7 Replies
Reliable Contributor catdaddy
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Message 2 of 8

Re: Can't remove artemis!C649BD38C313

,

               You may submit the Artemis! following these Guidelines/Instructions:

                 You could also run the latest McAfee Getsusp Tool, simply enter your Email Address under "Preferences before scanning.

                 Also you could follow up by running Malwarebytes (Free) and AdwCleaner, for second opinions.

To keep Malwarebytes Free. DO NOT accept any Free trial offers/Or Activate the Pro/Paid Version all throughout the Download/Installation process.You can obtain these Superb Programs and more here:

All the very best,

Catdaddy

McAfee Volunteer Moderator

Consumer Products

Cliff
McAfee Volunteer
sta5y
Level 7
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Message 3 of 8

Re: Can't remove artemis!C649BD38C313

Thank you or the prompt reply! 🙂

Reliable Contributor catdaddy
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Message 4 of 8

Re: Can't remove artemis!C649BD38C313

You are more than welcome

That is what we are here for .....

Again,All the best

Catdaddy

Cliff
McAfee Volunteer
Reliable Contributor catdaddy
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Message 5 of 8

Re: Can't remove artemis!C649BD38C313

I would suggest also running the Latest McAfee Stinger (Read how to use)

Also,delete after scanning for it,s Database is updated daily.  It is in that Link I inserted in Post #1

Cliff
McAfee Volunteer

Re: Can't remove artemis!C649BD38C313

Did anything work to remove ARTEMIS!C649BD38C313 b/c it is an issue that I have with my MacAfee virus & spyware protection scan?. Deleted one but not the other.

Reliable Contributor catdaddy
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Message 7 of 8

Re: Can't remove artemis!C649BD38C313

,

               Have you submitted your Artemis! following the Guidelines/Instructions in this Link?

               

Regards,

Catdaddy

McAfee Community Moderator

Consumer Produts

Cliff
McAfee Volunteer
sol
Level 9
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Message 8 of 8

Re: Can't remove artemis!C649BD38C313


Is there a file path to what made the alert? If so, have you checked to see if it is a PUP (unwanted program... possibly a process is running that needs to be stopped via task manager before it can be removed)

Just a thought

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