Okay so I've been trying to do my Windows Backup for a while now and every I get a Pop-up saying that McAfee has detected a Trojan.
Specifically this, Artemis!0C849C9F0043 with a location of \DEVICE\HARDDISKVOLUMESHADOWCOPY4\USERS\...\DOCUMENTS\PERSONAL FODLER, with the Shadow copy number being different if I deleted the file in the quarantined area of my McAfee.
I just can't seem to delete it or get rid of it, could someone help me please I've haven't been able to back-up my computer for weeks now.
Solved! Go to Solution.
I will move this to artemis forum. can you unquarantine the file with real time scanning off and submit the file ask them when they reply to recheck the file and post the analysis id and I will get a tech to have a look at it.
Submit it via
Reactivate real time scanning as soon as you submit the fileMessage was edited by: Peacekeeper on 18/08/13 6:40:15 PM
This is the new link for submitting samples: http://www.mcafee.com/us/threat-center/resources/how-to-submit-sample.aspx
That link in your post indicates it's hidden in your System Restore which can't be accessed anyway.
Temporaily disable System Restore and it should disappear. Enable it again afterwards.
.Message was edited by: Ex_Brit on 18/08/13 8:14:56 EDT AM
You could do a Disk Cleanup - Control Panel > System and Maintenance > Administrative Tools > Free Up Disk Space (varies depending on operating system) and simply restart System Restore.
Okay just tried my Weekly Windows Back-Up and the Trojan appeared again, it says McAfee has detected an infected item in a Shared folder on my network and to remove it I have to right-click a folder and change its properites to allow for full access and scan. its the Artemis!0C849C9F0043 and its path is \DEVICE\HarddiskVolumeShadowCopy6\Users\Andrew Klassen\Documents\Folder\LBK-30051.exe. the previous solution didn't seem to work at all for me, Could I please get something else to try.
Ok, so I just disable restore, reboot my PC and then turn on restore agian. However by quaratine & deleting you mean what McAfee has in quaratine, because like Brit said before I can't Find the file anywhere on my computer.