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hassan.z
Level 7

Artemis Technology block Fujitsu Scanner installation and detect it as a virus

Hi Team,

we face a problem during installation or removing the Fujitsu and HP scanner setup, Artemis detects it as a virus as shown below.

kindly advice for the best solution, because i already excluded the rra extension from the OAS policy in ePO.

appreciating your fast response.

these are below the events as it is logged in ePO

Threat Target File Path:     C:\Users\SYOUSU~1.MOH\AppData\Local\Temp\{EE63ECD7-6FD7-48D7-9E5F-1B34A21F175C}\{F7FFF37F-DB74-408C-840F-BD8B8E955B5B}\_IsR571b.rra
Event Category:Malware detected
Event ID:1027
Threat Severity:Alert
Threat Name:Artemis!D9D872C16360
Threat Type:Trojan
Action Taken:Deleted
Threat Handled:true
Analyzer Detection Method:

OAS

Threat Target File Path:C:\Users\SYOUSU~1.MOH\AppData\Local\Temp\{C46DCFC0-E290-4CF8-B222-9594ED46A85C}\{580E9BBC-A51E-4AE9-A977-7B0939BEDAD3}\_IsRes.dll
Event Category:Malware detected
Event ID:1027
Threat Severity:Alert
Threat Name:Artemis!D9D872C16360
Threat Type:Trojan
Action Taken:Deleted
Threat Handled:true
Analyzer Detection Method:OAS
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1 Reply
exbrit
Level 21

Re: Artemis Technology block Fujitsu Scanner installation and detect it as a virus

Moved to Malware Discussion > Artemis Discussion for better attention.

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