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recjus85
Level 7

Artemis Question

Hi! I ran the MVT tool. It found 2 things to fix. One was some registry issue. The other one said it was a top issue. It said Artemis Sever Issue Deteced. It fixed it, but is this something to be worried about if it keeps happening? I've ran a few Adware/Malware/Spyware tools, and I just want to make sure there is no issues to worry about. Thanks!

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6 Replies
Peacekeeper
Level 20

Re: Artemis Question

Noone ever posted that issue in 10 years I have been here.  I will ask one of the techs we talk to but in the meantime scan with some of the suggested scanners here

McAfee Communities: Anti-Spyware/Malware & Hijacker Tools

Actually could be this issue ie it fixed something in Mcafee that caused the false detections

http://service.mcafee.com/faqdocument.aspx?id=TS10189

Message was edited by: Peacekeeper on 9/08/13 4:18:02 PM
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vinoo
Level 13

Re: Artemis Question

Can you post the log or a screenshot. Haven't heard of this before.

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recjus85
Level 7

Re: Artemis Question

I just scanned again, and it found no issues, so that's good. I thought I had a problem with my Mcafee when I signed in cause it kept saying Real-Time Scanning was off. Kepting turing on and off. I just restarted computer, and it fixed that issue. I'm in the process of scanning with other tools tirhgt now. Malwarebites found nothing. If any other finds anything, should I post those results here? Thanks!

Well so far this is the only this anything found, except for the SuperAntiSpyware tracking cookies...From RougeKiller

RogueKiller V8.6.5 [Aug  5 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.adlice.com/forum/

Website : http://www.adlice.com/softwares/roguekiller/

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Ricky [Admin rights]

Mode : Scan -- Date : 08/09/2013 10:38:06

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤

[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[HJ DESK] HKCU\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST375052 8AS SATA Disk Device +++++

--- User ---

[MBR] ca12fe2a63901aecc33c2c79c5fe4c2a

[BSP] 008c907d09d9ff02f83a5a913d85dd2f : Windows Vista/7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 701820 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1437534208 | Size: 13482 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] f4a7a3500d122034dfc418578bbe5bb5

[BSP] 95370c5e5e17de085fe2ed047e8cb0c3 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 264071168 | Size: 300 Mo

Finished : << RKreport[0]_S_08092013_103806.txt >>

Message was edited by: recjus85 on 8/9/13 9:40:34 AM CDT
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recjus85
Level 7

Re: Artemis Question

Ok so I did a System Restore cause I was having issues with Windows Update, and it fixed that issue. First thing I did was update McAfee, which it did. Then I ran the MVT,a nd came back with 3 issues. The two I had before, and another saying I needed to update Security System, even after I already did. It update again when I did it, but that just seems odd. But I copied what the other issues were. Also I reran MVT after updating Security again, and no issues found.

MVT Information
MVT Version:7.1.0.2483
System Information
Operating System:Microsoft Windows 7 Home Premium Edition(Build 7601)
Service Pack:Service Pack 1.0
Language:0409
Internet Explorer Version:10.0
Internet Explorer Language:en-us
System Drive Type:NTFS
Physical Memory Available:2539536
Physical Memory Total:4194303
Virtual Memory Available:7023508
Virtual Memory Total:9958148
System Architecture:AMD64 Family 16 Model 6 Stepping 3AMD Phenom(tm) II X2 511 Processor
Date Time:08/09/2013 15:21:01
Time Zone:GMT -05:00
Product Details
Product Name:VirusScan
Product Version:16.8.158
Language:en-us
Partner:McAfee
Health Check Details
Registry1 Registry key(s) incorrect
Expected Registry Value not Present
Expected : 1
Existing : 0
Key: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\AVSolution\MCSHIELDGLOBAL\GLOBAL usebootdats
FileOK
ProcessOK
ServiceOK
COMOK
Top Issues1 Top Issue(s)
Top Issue: Artemis Server issue detected
KB URL:
SYSTEMOK

Product Name:QuickClean and Shredder
Product Version:12.8.151
Language:en-us
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:SecurityCenter
Product Version:12.1.353
Language:en-us
Partner:McAfee
Product Status
Product update required
Health Check Details
Top IssuesOK

Product Name:SiteAdvisor
Product Version:3.6.168
Language:en-us
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:Personal Firewall
Product Version:13.8.151
Language:en-us
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:Parental Controls
Product Version:14.8.113
Language:en-us
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:AntiSpam
Product Version:13.8.145
Language:en-us
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Message was edited by: recjus85 on 8/9/13 2:31:38 PM CDT
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Peacekeeper
Level 20

Re: Artemis Question

OK we'd better wait for Vinoo. Thanks for posting that log.

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vinoo
Level 13

Re: Artemis Question

Two weeks back we had an Artemis issue that falsely detected a variety of files. If MVT comes across any of these files that were mistakenly quarantined, then you would see this message as a one-time warning. When the fix all button is clicked, these mistakenly quarantined files would be restored to their original state on that system.

The warning should not be displayed again post the fix action.

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