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OPSWAT
Level 7

Artemis False Positive Artemis!4CE432C5B9C8

I have submitted this to Avert labs at least twice, but per virustotal, it's still coming up positive.

My company has a free application called AppRemover. It's not malware. It is, in fact, licensed by other anti-malware companies to uninstall applications.

It's available for download by the labs here:

http://www.appremover.com/get/appremover.exe

Or through CNET if that isn't deemed trustworthy enough...

http://download.cnet.com/AppRemover/3000-2096_4-10909880.html

I can also attach it here, if necessary.

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4 Replies
nownitin
Level 12

Re: Artemis False Positive Artemis!4CE432C5B9C8

Hi

We are currently looking into your issue. I will send you further updates.

Thanks & Regards

Nitin Kumar

McAfee SME

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nownitin
Level 12

Re: Artemis False Positive Artemis!4CE432C5B9C8

Hi

McAfee Labs researchers have examined the file in question and no malware was found. Please confirm the same.

Solution -

As Artemis is updated in real-time there is no requirement to wait for a full DAT update nor to use an EXTRA.DAT intermediate solution. Simply wait approximately 30 minutes and this false will no longer exist or trigger on your system. Depending on the network settings you have or the caching involved between your system and ours it may take slightly longer for this false alarm to be resolved.

Please send us a sample for analysis, in a password-protected ZIP file (password - infected).
You can find detailed instructions for how to do this at <http://vil.mcafeesecurity.com/vil/submit-sample.aspx>

Regards

Nitin Kumar

McAfee SME

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OPSWAT
Level 7

Re: Artemis False Positive Artemis!4CE432C5B9C8

Thank you. I can confirm that it is now not being reported as a false positive.

As I mentioned previously, I have already sent the file twice in recent weeks.

Message was edited by: OPSWAT on 6/28/10 10:21:59 AM CDT

Message was edited by: OPSWAT on 6/28/10 11:01:53 AM CDT
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nownitin
Level 12

Re: Artemis False Positive Artemis!4CE432C5B9C8

Hi,

This issue is resolved. If you are getting this detection even now, please send us the screen shot of the detection.

Regards,

Nitin Kumar

McAfee SME

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