You should receive a Analysis ID# following your submission. If after allowing 3-4 business days it has not ben analyzed. Kindly post back the Analysis ID#, and we can escalate your case with McAfee Labs on your behalf.
All the very Best
If I may add also, while it is your prerogative. I do not advise anyone to Download/Install 'Registry Cleaners/Optimizers' as they eventually do a system more harm than good. Along with the installation, there are also 'Bundled' programs that are considered by many Anti-Virus Software as 'Potentially Unwanted Programs'.
For instance Kindly read this Article;How To Remove PC Mechanic | Lavasoft
All the Best,
Thank you for the confirmation. Being a 'Volunteer Moderator' determines my availability to monitor Hundreds of threads we can accumulate. I apologize for the lapse of time between our correspondence. Having said this, I am glad that your software is back to functioning properly.
Please do not hesitate to contact us should you further need our assistance.
Wishing you All the very Best,