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flyfb50
Level 7

Artemis!C649BD38C313

I have been getting this issue from my McAfee and I would like to figure how to remove it from my computer.

Artemis!C649BD38C313

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5 Replies
exbrit
Level 21

Re: Artemis!C649BD38C313

Moved to Artemis.

Artemis is the name the software gives unknown detections.   This may be useful to you: 

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flyfb50
Level 7

Re: Artemis!C649BD38C313

That is the article I looked at to get here.

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exbrit
Level 21

Re: Artemis!C649BD38C313

Well it tells you how to submit, whether or not you think it's legit.   Check the software quarantine folders to see if it's being held there.

Home products, open SecurityCenter > Navigation, scroll down to Quarantined and Trusted Items and expand those areas.

For Enterprise, I can't help.

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catdaddy
Level 20

Re: Artemis!C649BD38C313

,

                 After your successful submission, you should receive a Confirmation from McAfee Labs, with a Analysis ID #. Due to the large volume of detections on a daily basis ( 150,000 or more). Please allow 4-5 business days to be analyzed/processed. Then kindly post back the Analysis id #, and we can contact someone from McAfee Labs on your behalf. And quite possibly expedite the process.

Thank you for your patience

All the Best

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: Artemis!C649BD38C313

For Corporate Submission, you may try this:Detection Dispute Submission | McAfee Labs

Or in some cases through your Enterprise Service Portal, if that is the case.

Cliff
McAfee Volunteer
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