Updated our software version again. Software is part of white-listed programs.
We also use this:
Looking to get fast resolution.
For every-day that passes with the Artemis detection, other small a/v vendors are also jumping in the wagon with their own false positive.
Analysis ID: 10387956
Solved! Go to Solution.
I woke up this morning to this correspondence from Vasanth/McAfee Lab Technician-Engineer.
"The Artemis detection which is showing in the community is Artemis!534D6F176F6C [Detection suppressed ]."
From the VT link which was provided by the customer, The detection and MD5 seems to be different Artemis!C02A70077B0E
Going forward can we request the customer to provide exact detection in order to avoid this confusion.
Please create a new case in order to suppress the detection Artemis!C02A70077B0E
I am going to mark this one as resolved/Correctly Answered.
I have asked for a update as well
Hopefully we will hear something in short order!
PK helps me out in my absence to keep the Artemis! Section up to date and answered.
All the Best
The file has been marked clean and will take 4-24 hours for the changes to replicate out to our GTI Servers.
I will resubmit to my contacts and get an resolution to your issue.
Once again your Escalated Ticket number is as follows; Ticket #: AM001120 - Artemis! (Still not resolved)
Vasanth from McAfee labs just asked the following
I had a look at the case and the Artemis detection has already been suppressed and the sample is marked as clean.
Can we have the customer to submit the latest logs showing Artemis detection in order to further investigate.