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doktajohn
Level 7

Artemis!1AF76EF88579 What to do?

Guten Tag,

Ich habe einen neuen wunderbaren teuren Laptop und gerade von meinem alten Stand PC einen USB Stick eingeführt, der auch neu ist. Mc Caffee fand nun diesen Artemis.

Was kann ich tun?

Gruß

John

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15 Replies
catdaddy
Level 20

Re: Artemis!1AF76EF88579 What to do?

Moved to Malware Discussion > Artemis Discussion > Discussions

Please follow these Guidelines/Instructions;

All the best

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: Artemis!1AF76EF88579 What to do?

Hopefully you are using Google Translator, for we speak English here in the Forums.

Cliff
McAfee Volunteer
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doktajohn
Level 7

Re: Artemis!1AF76EF88579 What to do?

Hi,

Sorry, my english is fluent so that wont be a problem.

You said you moved it to another discussion. Can we still use this thread or should I go to the one in Malware discussions, if you have moved it already?
And if so, how do i get there?

Ill read through youre link. I sent the demanded Email

got this answer:

All product-related questions and comments can be addressed through technical support. Contact Information for Technical Support can be found at: http://www.mcafeesecurity.com/us/contact/home.htm.

_____

This message has been sent based upon keywords in your message.  If you have been sent this message in error, please resend your message with the word "noauto" in the subject line.

Virus Research accepts file-samples for analysis and possible inclusion into AV signature DAT sets. We are also prepared to answer general virus questions. Virus Research does not handle product related issues.

_____

Information on recent threats, along with other Avert Labs resources and tools, can be found at: http://www.mcafee.com/us/threat_center/default.asp

Engine and DAT updates are available at: http://www.mcafee.com/apps/downloads/security_updates/dat.asp

For instructions on submitting a sample to Avert Labs please see: http://vil.nai.com/vil/submit-sample.aspx

If you suspect you have a new, unknown virus and have a system where you can do a test scan, you may first wish to try our Beta Hourly DATs to get the latest detection available at: http://vil.mcafeesecurity.com/vil/averttools.aspx

Thanks - McAfee Labs(tm)

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Troja
Level 14

Re: Artemis!1AF76EF88579 What to do?

Hi,

can you send me the *.BUP File from your virusscan quarantine folder?

If we check the virus sample, perhaps we can figure out more details.

Cheers

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doktajohn
Level 7

Re: Artemis!1AF76EF88579 What to do?

Sorry I cant seem to find the quarantine Folder

I got Windows 8.1 and its the first Scan I did after turning the Laptop on for the firtst time and it was found on an external USB drive 2 hours ago.

THe quarantine folder is not under C:User/program/mccafe/viruscan...

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Troja
Level 14

Re: Artemis!1AF76EF88579 What to do?

Which version of virusscan is installed?

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doktajohn
Level 7

Re: Artemis!1AF76EF88579 What to do?

The standard McCafee Live Security Version that came already installed on the new laptop.

under Info it says Version for Antivirus Antispay : 16.8

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catdaddy
Level 20

Re: Artemis!1AF76EF88579 What to do?

,

                     You are running the Consumer Version. Please kindly open your McAfee User Interface and click on Navigation/Quarantined and Trusted Items/Quarantined Items/Quarantined and Potentially Unwanted Programs/ and expand.

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: Artemis!1AF76EF88579 What to do?

You can also (Restore) the Artemis! Detection, and then submit it to McAfee Labs by running the Getsusp Tool listed here:  Simply enter your email Address under "Preferences" before starting the scan.

They will send you a confirmation with a Work Item ID #, please save for future reference.

Cliff
McAfee Volunteer
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