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pcarlsen
Level 7

Artemis!15BAA33DC485

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False positive on Artemis!15BAA33DC485.

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1 Solution

Accepted Solutions
dmeier
Level 13

Re: Artemis!15BAA33DC485

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Hello, I've marked this file as clean, sorry for the delayed response.

- David

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SafeBoot
Level 21

Re: Artemis!15BAA33DC485

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have you reported it?

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catdaddy
Level 20

Re: Artemis!15BAA33DC485

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,

                  As Safeboot  asked, have you reported the following detected Artemis!?

If you feel that this is a legitimate Program/File, you can submit it to McAfee Labs by following the  Guidelines/Instructions laid out in the following Link:

Please allow the appropriate time (4-5) business days to analyze/process. Due to the fact there are approximately over 150,000 detections/threats detected daily. Upon successful submittal you should receive confirmation from McAfee, accompanied with a Anaylysis ID #. Please save this for future reference.

Should the case be that your submission has not yet been cleared/whitelisted, please post back the Analysis ID #, and quite possibly we can contact a McAfee Labs tech, to expedite the process.

Wishing you all the very BEST,

Regards,

Catdaddy

McAfee Volunteer Moderator 1

Consumer Products

Cliff
McAfee Volunteer
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pcarlsen
Level 7

Re: Artemis!15BAA33DC485

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Yes it has been reported.

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catdaddy
Level 20

Re: Artemis!15BAA33DC485

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,

               That is good If not resolved in 4-5 business days, please post back the Analysis ID # so we can expedite the process.

All the best,

Catdaddy

Cliff
McAfee Volunteer
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dmeier
Level 13

Re: Artemis!15BAA33DC485

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Hello, I've marked this file as clean, sorry for the delayed response.

- David

catdaddy
Level 20

Re: Artemis!15BAA33DC485

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Thank you dmier for your assistance..

Regards,

Catdaddy

Cliff
McAfee Volunteer
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pcarlsen
Level 7

Re: Artemis!15BAA33DC485

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Great - thank you so much for your help.

catdaddy
Level 20

Re: Artemis!15BAA33DC485

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,

                   I just wanted to personally thank you for the acknowledgement that dmeier took the personal time,to assist and resolve your issues. Although us Moderators attempt to resolve issues, in certain scenarios as this. We need further assistance in order to satisfy a Customers needs.

Sincerely,

Catdaddy

McAfee Moderator 1

Consumer Products

Cliff
McAfee Volunteer
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