cancel
Showing results for 
Search instead for 
Did you mean: 

Artemis!12ad7d6c9968 on Android phone

After opening an attachment in a phone the phone began to behave odd and McAfee was installed to check for a virus. McAfee detected a threat named Artemis!12ad7d6c9968 connected to Android Communication Sync app. After further research, the app is a preinstalled app so it cannot be removed. We know the device has a virus since it has lost contacts randomly and behaved oddly since the attachment. Anyone else experienced this issue before? Any recommendations on a solution?

Labels (1)
Tags (1)
1 Reply
Highlighted

Re: Artemis!12ad7d6c9968 on Android phone

 

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community