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Re: Antimalware fake program kills McAfee dead

The remaining questions are:

I have a registry fixing program and am thinking of running it to make sure all is well there

I wonder about using System restore to take the computer back to a time before the original infection?

I also think this story need to be passed to those that are working on the continual update of the McAfee sofware as this is a clear vulnerability with the current version

Registry "fixers" and "optimizers" are risky to say the least.   They may clean out a lot of dead wood but they also inevitably clean something vital and then malfunctions will occcur.   From years of practice and disasters I've learned to avoid them like the plague.

System Restore would be fine, but only if you are positively sure that the time you are restoring to is "clean" plus you would have to enable Windows Firewall and uninstall all McAfee products just in case as they would most likely malfunction afterwards, then use the cleanup tool.  Finally, reinstall after the restore.   If going that route make sure you install ALL Windows Updates, whether critical or non-critical immediately after reinstalling McAfee.

Instead I would advise running "Hijackthis" and posting its log on one of the following forums for expert advice.  They will check if there is still anything untoward in your machine.    There is no such thing as "the perfect protection software", believe me, just keep your protection up to date and be careful what you click on or download and where you surf.

DOWNLOAD HIJACKTHIS

Do not post the log here, we can't help!

Post the logs at a specialist Forum:

AUMHA FORUM

BLEEPING COMPUTER FORUM

MAJOR GEEKS FORUM

MALWAREBYTES FORUM

MALWARE REMOVAL FORUM

SPYWAREHAMMER FORUM

SPYWARE INFO FORUM

WHAT THE TECH FORUM

Be sure to read all the sticky announcements/instructions at the top of each malware forum!

Message was edited by: Ex_Brit on 23/12/09 6:32:46 EST AM
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Re: Antimalware fake program kills McAfee dead

I echo Peter's advice.  Registry cleaners are useful to a point, and I would be interested to see what, if anything, they find now (post-recovery) .... without letting it clean anything.

The nasties that were finally found and removed should be posted everywhere that will accept them (hopefully here, also!), as you discovered that this particular nasty contravenes the install and execution of Malwarebytes AntiMalware.  (Nice touch, finding that one! ).

As to running a "System Restore", I would only do that were you absolutely sure that you could revert to an absolutely clean system.  Many malware nasties infect, and sit dormant (and undetected, since no one looks for it), until triggerred. (Sometimes, called a "zero-day" phenomenon).

You have what appears to be a clean system.  Backup what you need, and you might wish to inventory the "System Restores" avaliable.  Odds are, a large number of them are infected as well.

Well done!

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Re: Antimalware fake program kills McAfee dead

Well I spoke too soon,

I didn't get rid of this problem as I declared but decided to battle on over Christmas and not disturb anybody elses!

I had to repeated and alternatively run  Antimalware and McAfee (which only ran if I preran Antimalware). I kept loosing Mcafee. Finally, Antimalware was not able to find anything else and neither did McAfee and now McAfee seems to be running OK.

I don't know why it took several cycles to quash this and I won't close this thread for a few more days -just in case it returns again.

CdeB

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Re: Antimalware fake program kills McAfee dead

Well that's a shame but at least you seem to be OK now.  If you want to make absolutely sure use Hijackthis as I suggested to post a log on one of those forums.  They have experts who can tell you if everything is OK.

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