Good morning,
I installed both programs you suggested, ran scans, got some infections removed, rescanned with Mcafee still show Adware-kwinzy.dll in c:/system volume information\restore.. etc
Scan results: Adware-kwinzy.dll - can not be completely removed
McAfee has attempted to disable the program, but some parts of it cannot be removed. In most cases, the program will no longer run. If you restart and rescan your computer and the same program is detected again, you can send it to McAfee Avert Labs for analysis.
Samples must be sent to spyware_research@avertlabs.com (subject line: "MAS Content") in a .ZIP flie. The .ZIP file must be no larger than 3 MB, contain no more than 30 files, and be password-protected using the password "infected" (without quotation marks).
So any more suggestions, I'm not sure how to send a sample to this email address.
Thanks so much!
:confused: