My McAfee antivirus says I have Adware-Kwinzy.dr. When I click on remove. It says it can not completely remove the virus. McAfee gives the location which appears it may have come through a temporary internet file.
Is this virus serious and how can I remove ?
I have a Dell Computer that is about 3 yr. old that came with McAfee. I was just about to renew McAfee when this happen.
If you can download the files below on your current computer, then great, please do so.. But frequently, certain types of malware require download on a separate computer and need renaming of the installer files.. I've given instructions for those procedures below but use a direct download if you can.
On a friend or family member's computer, download the Malwarebytes installer and update files from the links below, copy them to a CD or flash drive, then transfer the files to the problem machine and use them. If you can't start the computer into "normal" windows, try installing, updating, and running the scans AFTER the computer is started into Safe Mode.. I use the sites below to download the installer file and the manual updater:
Once downloaded and before transferring them to the problem machine, rename the program installer "mbam-setup.exe" file to something else like "Gogetum.exe", then copy the installer file and the update file to a CD or flash drive.. Transfer the file to the problem machine, then install the "Gogetum.exe" file, then run the update to get the program current.. After that, run a full system scan and delete anything it finds.