cancel
Showing results for 
Search instead for 
Did you mean: 

6767870 - FALSE: In-house file being detected by McAfee

Submitted a false postive on November 1st.  Have heard nothing since.  Was detecting as:  Artemis!8355B460178A

Here is the result from the submission on the 1st:

Analysis ID: 6767870

File Name Findings Detection Type Extra
--------------------|------------------------------|----------------------------|------------|-----
cdstart.exe |inconclusive | | |no

inconclusive [cdstart.exe]

We need to have this resolved ASAP as this is a customer facing issue.

Thanks

4 Replies

Re: 6767870 - FALSE: In-house file being detected by McAfee

Still no response.  It has been at least 2 weeks now.  Any news?

Thanks,

Paul

Re: 6767870 - FALSE: In-house file being detected by McAfee

Still have heard nothing.  Please take a look at this.

Thanks,

Paul

Re: 6767870 - FALSE: In-house file being detected by McAfee

Hi,

sorry for the delay in response, I am looking into this issue.

Regards,

Nitin

Re: 6767870 - FALSE: In-house file being detected by McAfee

Hi,

This file has been analyzed as clean and Artemis detection should not be there anymore. Please check again and confirm if issue is resolved.

Regards,

Nitin Kumar

McAfee SME

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community