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Re: 1 DAT / Engine update + Artemis!89013AC4F9D7

Hi,

showvik a écrit:


showvik a écrit:

Salut,

Vous devriez avoir un DAT supplémentaire qui a été envoyé en réponse à la présentation ID 825507. Veuillez exécuter une analyse complète après avoir vérifié dans le DAT supplémentaire tel que mentionné dans la réponse. Faites-nous savoir si détections pas plus se produire. Si c'est le cas, vérifiez si le logiciel malveillant a été supprimé et redémarrer la machine, une fois l'analyse terminée. Initier une autre analyse complète et si les détections se produisent pas plus, on peut considérer qu'il disparu. Cela devrait corriger le problème ré-détections.

Pour vérifier dans le DAT supplémentaire, vous pouvez avoir à désactiver la protection d'accès en vertu de navigation -> Paramètres généraux.

Veuillez nous tenir au courant.

Cordialement,

Showvik




Sorry for late reply. I followed your advice "and restart analysis compléte" four succèsives, I could not copy the DAT file in mcafee engine "unauthorized writing." Both are trojan appeared in the analysis MalwareBytes PRO, I but unfortunately deleted mcafee them redetected.

virusscan.JPG

MTV.JPG

TROJAN.JPG

I uninstall the old version and install the new Java.

java.JPG

Message was edited by: Ex_Brit on 03/03/13 3:33:13 EST PM
Reliable Contributor exbrit
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Message 12 of 17

Re: 1 DAT / Engine update + Artemis!89013AC4F9D7

To copy the DAT you have to disable Intrusion Detection first in Firewall settings.

How to Install an Extra.DAT

Message was edited by: Ex_Brit on 03/03/13 3:37:49 EST PM
showvik
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Message 13 of 17

Re: 1 DAT / Engine update + Artemis!89013AC4F9D7

Hi,

The detection contained in Extra DAT should be in production DATs already as the screenshot above shows. In that case, we do not need the Extra DAT any more. Would it be possible to click on the + signs (as seen in the screenshot above) and let us know if all the above files were successfully deleted? If so, restart the machine and do another full scan. Let us know if any more detections occur after restarting the machine. If there were any delete/clean failures, kindly provide the full scan logs here including the location of file etc.

Regards,

Showvik

Re: 1 DAT / Engine update + Artemis!89013AC4F9D7

Hi,

What is the link to download DAT EXTRA .

showvik
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Message 15 of 17

Re: 1 DAT / Engine update + Artemis!89013AC4F9D7

Hi,

The Extra DAT was sent to your e-mail ID as a response to the submission 825507.

Regards,

Showvik

Re: 1 DAT / Engine update + Artemis!89013AC4F9D7

Hi,

I can not seem to get rid of trojan horses, yet I followed your instructions. I copy the file in the file dat extra virusscan I reboot my machine, compléte analysis, reboot. Mcafee successively adds the in quarentaine when I open morzilla firefoxe, it does not detect during the scan, like when I run malwarebytes pro analysis what should I do.

thank you

Reliable Contributor exbrit
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Message 17 of 17

Re: 1 DAT / Engine update + Artemis!89013AC4F9D7

Malwarebytes detects different kinds of malware that normal antivirus applications usually do not.  You should be asking the question perhaps on the Malwarebytes Forums.

Check the last link in my signature below for suggestions and if you are really worried follow the Hijackthis routine as decribed there.