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will not install mcafee for mac; says there is incompatible software

but there is no other anti-virus software on my mac. everything is removed, except for the mcafee icon in my menu bar from my free trial a few months ago - could this be the problem? i don't even know how to remove that.

11 Replies
Aldrin
Level 12
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Message 2 of 12

Re: will not install mcafee for mac; says there is incompatible software

Please try the following:

Click on  Finder,->Go to Applications->then double-click McAfee Security Uninstaller.


Type the Administrator password when prompted and click OK. – It will uninstall all the existing McAfee files automatically

Re: will not install mcafee for mac; says there is incompatible software

i can't find a mcafee security uninstaller. it's not in my applications, and when i searched for it in this mac it didn't show up.

Aldrin
Level 12
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Message 4 of 12

Re: will not install mcafee for mac; says there is incompatible software

You will have to manually remove them by going to the certain hidden folders on Mac Hard Drive

Go to /usr/local & remove VI2, SpaMini & McAfee folders

Go to /system/library & remove McAfee folder

Go to /library/application support & remove McAfee & Verizon for VISS folders

Restart the computer

Sometimes those folders will be locked and you will not be allowed to delete them. In that case, you will then have to use terminal commands to unlock & remove them.

Re: will not install mcafee for mac; says there is incompatible software

did all of that, and i've doublechecked everything to the best of my ability. i've restarted it, and still it says there's anti-virus software somewhere.

Aldrin
Level 12
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Message 6 of 12

Re: will not install mcafee for mac; says there is incompatible software

I have send you a private message, please reply to that in order to proceed further with this issue

Reliable Contributor exbrit
Reliable Contributor
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Message 7 of 12

Re: will not install mcafee for mac; says there is incompatible software

Moved to VirusScan Other.

Tropics
Level 8
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Message 8 of 12

Re: will not install mcafee for mac; says there is incompatible software

I seem to be having the same problem, yet ive only had one free antivirus, which I uninstalled. but I still get the error. Please help, thanks, Tropics.

sudeepg
Level 10
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Message 9 of 12

Re: will not install mcafee for mac; says there is incompatible software

It would be good see the System Profiler output.

More than likely, it would some other security software which we detect while installing.

Re: will not install mcafee for mac; says there is incompatible software

how am I able to show you that?

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