cancel
Showing results for 
Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 6

VSE for Linux 1.9 monitor - bad credentials

I can log on to the system in question with the nails user and the password I set.  I can openssl s_client -host 127.0.0.1 -port 65443 and 'auth nails <mypassword>' and that works.  But when I try to https://192.168.56.3:55443/ I get "Error: bad credentials" (NOT error code 34)

I'm trying to find logs or any ideas that'll help me figure this out.

5 Replies
Highlighted

Re: VSE for Linux 1.9 monitor - bad credentials

Moved to Mac and Linux Products for best support

---

Peter

Moderator

Highlighted
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 3 of 6

Re: VSE for Linux 1.9 monitor - bad credentials

Were the prerequistes for pam.i686 and libgcc.i686 and their dependencies met before installing VSEL -  these are outlined in this doc :-   McAfee KnowledgeBase - Error 34 (authentication failure) when logging into VirusScan Enterprise for ...


Highlighted
Level 7
Report Inappropriate Content
Message 4 of 6

Re: VSE for Linux 1.9 monitor - bad credentials

Yes, both are installed.

This particular case turned out to be some problem with cookies or the browser... I got this problem in Safari, but was able to connect with Chrome.  Yay!  So I installed on to the first of my production systems... and NOW I get the Error Code 34.  KB77479 didn't help.  Is there no logging beyond the megabyte of gibberish dumped by strace?  I've been parsing through looking for 'error' or other words that might indicate a problem, but I'm coming up with nothing.

Highlighted
Level 7
Report Inappropriate Content
Message 5 of 6

Re: VSE for Linux 1.9 monitor - bad credentials

N/M my install script isn't setting the 'nails' password correctly 😕

Highlighted

Re: VSE for Linux 1.9 monitor - bad credentials

According to KB83792 dated 12/10/2015, nss-softokn-freebl (32-bit) is a dependency for McAfee VirusScan Enterprise for Linux (VSEL) 1.9.x, 1.7.1.

If this is so then McAfee VirusScan Enterprise for Linux (VSEL) 1.9.x, 1.7.1 is not compatible with Redhat EL 5 since there is no rpm package available for nss-softokn-freebl on redhat EL 5, only for Redhat EL6/7.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community