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Uninstalling & Reinstalling McAfee Endpoint Security on a MAC

Hi Everyone,

 

I have an issue with Uninstalling and Reinstalling McAfee on MACs within my companys estate.  Whenever i uninstall McAfee it will never reinstall and communicate properly with the ePO server.  This results in having to rebuild the MACs with a clean build and reinstall McAfee.  This is obviously not ideal.

I uninstall using the following commands in Terminal:

sudo /Library/McAfee/cma/scripts/uninstall.sh

cd /usr/local/
sudo rm –rf McAfee/
cd /Library/Application/Support/
sudo rm –rf McAfee/
cd /Library/LaunchDaemons/
sudo rm –rf com.mcafee.*
cd /Library/LaunchAgents/
sudo rm –rf com.mcafee.*
cd /Library/Preferences/
sudo rm –rf com.mcafee.*

 

If theres anyone out there with a better, cleaner and hopefully a working method i would like to hear it :-)

4 Replies
DocB
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Message 2 of 5

Re: Uninstalling & Reinstalling McAfee Endpoint Security on a MAC

BigMacPaul,

My notes:

VSE

1) Open the Mac Terminal
2) Uninstall the VSE First
3) Type the following command to uninstall the VSE: Sudo /usr/local/McAfee/uninstall EPM [Enter]

Agent:

If you open up a terminal and enter the command below then you should be able to uninstall the agent.


sudo /Library/McAfee/cma/scripts/uninstall.sh

The above was shamelessly stolen from either KB articles or other folks posts here.

HTH,

DocB

 

 

McAfee Employee
McAfee Employee
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Message 3 of 5

Re: Uninstalling & Reinstalling McAfee Endpoint Security on a MAC

BigMacPaul,

The terminal commands that you are running also partially remove MA not just EPM/ENSM. This is what you should run in terminal...

-open terminal

-sudo su - root

cd /usr/local/ 
rm –rf McAfee/ 
cd /Library/Application/Support/ 
rm –rf McAfee/ 
cd /Library/LaunchDaemons/ 
rm –rf com.mcafee.ssm* 
cd /Library/LaunchAgents/ 
rm –rf com.mcafee.* 
cd /Library/Preferences/ 
rm –rf com.mcafee.* 
cd /Library/LaunchDaemons/
rm –rf com.mcafee.virusscan

Reboot the machine, try to install ENSM and whatever modules you want for that client (provided you have communication with ePO... cd /Library/McAfee/agent/bin ./cmdagent running the -p/-e/-c switch).

Let me know what you find after running this, I have one last thing in my book of magic that will fix this if those terminal commands don't work.

-Andrew

Re: Uninstalling & Reinstalling McAfee Endpoint Security on a MAC

Hi Cookand thanks for that but it has made no difference. 

McAfee Employee
McAfee Employee
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Message 5 of 5

Re: Uninstalling & Reinstalling McAfee Endpoint Security on a MAC

BigMacPaul,

Hmmmm... That should have done the trick, that will list all components for EPM/ENSM on a recursive removal. The only other thing that I could suggest is that you call in to support and get a SR spun up and we can give you the Removal Tool for MAC. When you call in you can reference me if you'd like but I will most likely be on a call, but I can give that tool to whomever you speak with if it's not me. 

 

-Andrew