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rohithroki
Level 7

Server showing non compliant in epo console

Dear Team,

We have a linux server with rhel 6.5 OS and we have installed Mcafee VSEL and Mcafee agent on the server and everything works as normal locally with the updated DAT version.

How ever when we try to map the server in the EPO console server is showing non compliant

Kindly help me in fixing the same.

Please find the output from the server.

]# /etc/init.d/nails status

the McAfeeVSEForLinux daemon is running: process information follows

root      4511  0.0  0.0   4316  1088 ?        Ss   Feb23   6:02 /opt/NAI/Linux                                                                                        Shield/libexec/nailsd -c /var/opt/NAI/LinuxShield/etc/nailsd.cfg

the McAfeeVSEForLinux monitor gateway is running: process information follows

root      4340  0.0  0.0  20252  2248 ?        Ss   Feb23   0:07 /opt/NAI/Linux                                                                                        Shield/libexec/mon -p /var/opt/NAI/LinuxShield/etc/monitor.cfg

the McAfeeVSEForLinux Apache server is running:

   PID = 4617

   no. of HTTP servers = 4

process information follows:

  PID TTY      STAT   TIME COMMAND

4617 ?        Ss     0:34 /opt/NAI/LinuxShield/apache/bin/nailswebd -d /opt/NAI                                                                                        /LinuxShield/apache -DSSL

# /etc/init.d/cma status

cma (pid 28533) is running...

/opt/NAI/LinuxShield/bin/nails --version

McAfeeVSEForLinux 1.9.1.29107-29107-noarch

Virus definition files 8444.0000

Virus scanning engine 5700.7163

Virus scanning engine API 5700.7163

Apache 2.4.2 (Unix)

OpenSSL 1.0.1m 19 Mar 2015

sqlite 2.8.17

/opt/NAI/LinuxShield/bin/nails on-access --status

Enabled

Regards,

RKJ

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3 Replies
Artfulbodger
Level 13

Re: Server showing non compliant in epo console

Hi

Could you share a screen shot of the section of your ePO console which indicates that the endpoint is non-compliant.  We can then try to identify which element is causing the evaluation.

Regards

Rich

Volunteer Moderator - Business Products

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rohithroki
Level 7

Re: Server showing non compliant in epo console

Please find the screenshot below

DAT version is not getting reflected due to which while taking the report server is showing non compliant.

Regards,

RKJ

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Aidan
Level 14

Re: Server showing non compliant in epo console

The screenshot is showing that VSEL is not detected as installed.  You should have two items under Product Column  VSEL & Agent

Nearly sure agent should not record dat version as agent does not directly use them.

The installed Scanning product - VSEL - uses the Dats.

There is a known issue in VSEL 1.9.1 whereby it can loose contact with Agent and appear not to be installed.

This is fixed in VSEL 1.9.2

Would recommend you use at least SP3 version of McAfee Agent  (version will be something like 4.8.0.19xx)

Then deploy VSEL 1.9.2. 

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