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AI
Level 7
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Message 1 of 2

Linux Server cannot be updated

Hello Team, We have issue with Linux RedHat EL 5.11 server. We manually update the server with ENSL Threat Prevention 10.6.11 . The update was completed without errors, but server continues to report old virus definitions (locally included). 6GB available in /opt/isec We will attach MER Logs from the server and locally logs. Could you please help us? Thank you!
1 Reply
AjaySundar
McAfee Employee
McAfee Employee
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Re: Linux Server cannot be updated

Hi @AI,

Could you please let us know how the upgrade was done? Was the previous version uninstalled?

Or did you perform an version upgrade?

Can you please run the command below from the /opt/McAfee folder and share the output?

du -h --max-depth=5 > output.txt

It could be the previous DATs that is accumulating the additional diskapce, once we confirm that it can be removed manually,

In addition to the above information, we see that the CentOS 5.11 is not listed under supported operating system for any ENSLTP version.

https://kc.mcafee.com/corporate/index?page=content&id=KB87073

Please upgrade the OS version.

Regards,

AJ

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