Install IsecESP fails

[ariess]

I wan't to install EndpointSecurity Thread Prevention 10.5.2-1612 on a new Ubuntu Machine.

Through ePO client task i get a successfull message but it isn#t installed anyway...

If i try to install it with the standalone package i get following output:

Enter accept or reject: accept
Detected deb based distribution
Installing ISecTP as it is currently not installed
install-esp.sh execution time: Mi 17. Okt 08:53:17 CEST 2018
Detected deb based distribution
MFEcma(x86_64) 5.5.1.342 is installed.
ISecRt installed in this system is - 10.5.2-1612
Installing ISecESPFileAccess as it is currently not installed
Installing ISecESPAac as it is currently not installed
Installing ISecESP as it is currently not installed
Installing ISecGRt as it is currently not installed
Installing McAfeeFMP as it is currently not installed
(Lese Datenbank ... 104359 Dateien und Verzeichnisse sind derzeit installiert.)
Vorbereitung zum Entpacken von .../ISecESP-10.5.2-1612.deb ...
Validating that McAfee Agent 5.5.1.362 or above is installed

MFEcma(x86_64) 5.5.1.362 or above is required for installation to continue.

dpkg: Fehler beim Bearbeiten des Archivs /tmp/tmp.4a2Fu3FRh8/ISecESP-10.5.2-1612.deb (--install):
 new isecesp package pre-installation script subprocess returned error exit status 255
Fehler traten auf beim Bearbeiten von:
 /tmp/tmp.4a2Fu3FRh8/ISecESP-10.5.2-1612.deb
Failed to install ISecESP-10.5.2-1612.deb
Failure encountered while installing ESP and associated packages.

Could somebody please help me ?

[frank_enser · Accepted solution]

Hi,

according to the installation output:

MFEcma(x86_64) 5.5.1.342 is installed.

MFEcma(x86_64) 5.5.1.362 or above is required for installation to continue.

So you need MA 5.5.1 Hotfix 1247910 for Linux installed.

Regards,

Frank

[jess_arman]

@ariess I can concur with @frank_enser in their assessment. You will need to first upgrade the installed MA to 5.5.1.362 or later to proceed with your ENS installation. 

I wanted to provide some clarification on why your task would have shown as successful despite the installation failing---this is because the task successfully ran and determined the installation was not compatible with the current state of the system. There was not an error, and in this scenario the installer logic views it as a success because it's successfully telling you that the update doesn't apply to this system in its current state. Hope that helps a bit with lingering concern regarding the messaging on the ePO side.

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[ariess]

Thank you! i should learn reading.

My Softwware Manager inside ePO dowsn't show me any updates. Had to download from McAfee Download page and Grant Number