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vivekcts
Level 7

I am getting an error - Your mac is at risk. On access scan is not working

Hi.. I have MAC OS X 10.12.. I am getting an error - Your mac is at risk. On access scan is not working.. I tried re-installing the packages, enforced policies and updated DAT... MAC is properly reporting to ePO and DAT are getting updating properly..

pls suggest on this..

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8 Replies
Peacekeeper
Level 20

Re: I am getting an error - Your mac is at risk. On access scan is not working

Moving to corporate area endpoint security Linux and Mac products for a better chance of an answer

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Peacekeeper
Level 20

Re: I am getting an error - Your mac is at risk. On access scan is not working

Did you actually get an answer better not to mark as correct if not

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vivekcts
Level 7

Re: I am getting an error - Your mac is at risk. On access scan is not working

Hi

No, I have not got answer for my issue. I'm still waiting for someone to answer.

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exbrit
Level 21

Re: I am getting an error - Your mac is at risk. On access scan is not working

Have marked thread as unanswered.

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Peter

Moderator

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exbrit
Level 21

Re: I am getting an error - Your mac is at risk. On access scan is not working

I am told that OS 10.12 is Beta...?  If so then officially it isn't supported.

vivekcts
Level 7

Re: I am getting an error - Your mac is at risk. On access scan is not working

Thanks. It also happening in OS X EL Capitan Version  as well. Please suggest

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exbrit
Level 21

Re: I am getting an error - Your mac is at risk. On access scan is not working

That would have to come from someone in the know in this section, sorry I can't help as I use Windows only.

If you or your IT dept have a Grant Number try the support portal:

Support Portal

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Moderator
Moderator

Re: I am getting an error - Your mac is at risk. On access scan is not working

It would be best/faster to get help if you contact support on 1 800 3000 2656 (Toll Free) for India, for other countries please use the link below:

Contact Us | Intel Security

You would be transferred to appropriate support team depending on your Grant Number.

Cheers

Sanjay

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
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