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Re: How to uninstall McAfee Endpoint Security for Mac?

Hi. 


Sorry I may not have been very clear. 


  1. Open Terminal
  2. Type sudo -su root press enter and provide your password
  3. Type sudo /usr/local/McAfee/uninstall EPM and press enter
  4. If prompted type the administrator password


Regards


Rich

joeygee
Level 8
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Message 12 of 24

Re: How to uninstall McAfee Endpoint Security for Mac?

Rich,

Thanks again for the assistance. Unfortunately, no luck. Here is the message I receive:

bash-3.2# sudo /usr/local/McAfee/uninstall EPM

Uninstallation Failed...

bash-3.2#

I think at this point I will just go to one of the tech people at my work to see if they have some insight. I really appreciate all the help! I don't want to take up anymore of your time, though.

Thanks again,

Re: How to uninstall McAfee Endpoint Security for Mac?

Dear all,

I am exactly in the same position than joeygee.

I tried the command mentioned by Rich without success.

joeygee,

did you successfully uninstall Mcafee Endpoint Security from your Mac.

In this case can you tell me How ?

Can anyone help me ?

Thanks,

David Dumont

maurfin
Level 7
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Message 14 of 24

Re: How to uninstall McAfee Endpoint Security for Mac?

I installed the endpoint security trial version for Mac version 10.2.2 and now I can not uninstall it.

My S.O. is HIGH SIERRA

this is the error I get:

iMac-di-mauro:~ maurfin$ su

Password:

sh-3.2# /usr/local/McAfee/uninstall EPM

Uninstallation Failed...

catdaddy
Reliable Contributor
Reliable Contributor
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Message 15 of 24

Re: How to uninstall McAfee Endpoint Security for Mac?

Note; moved out of Moderation Queue.

Cliff
McAfee Volunteer

Re: How to uninstall McAfee Endpoint Security for Mac?

Hi

Did you "sudo -su root" first?

This command needs to be run as root?

Also please refer to the release notes for ENSM 10.2.3 adding support for MacOs10.13 High Sierra

Thanks

Rich

maurfin
Level 7
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Message 17 of 24

Re: How to uninstall McAfee Endpoint Security for Mac?

uninstall.png

maurfin
Level 7
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Message 18 of 24

Re: How to uninstall McAfee Endpoint Security for Mac?

You can not uninstall it

Re: How to uninstall McAfee Endpoint Security for Mac?

If the removal script is not working you can contact Support for the ENSM_10.xRemoverTool - which will remove all products.

Regards

Rich

Re: How to uninstall McAfee Endpoint Security for Mac?

I'm having the same issue as I try to uninstall ESM.  What is the best way to contact Support for ENSM_10.xRemoverTool?  

I haven't found an easy way to reach out for support.  Only this message board. 

Thanks,

Dave 

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