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Former Member
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Message 1 of 5

HBSS wont open because of CMA and Nails

Hello, I'm currently working with HBSS (ePo) under a windows VM, which is under an RHEL 6 server, and there is an ongoing issue where McAfee's CMA and Nails have to be disabled in order for virt-manager (containing HBSS VM) to open and work. Otherwise, the VM manager containing HBSS would not open and result in an error. Initially it was thought that it was because CMA open access  had to be disabled, but it seems that its already disabled. I also looked at the ePolicy logs, Windows logs, and CMA logs to no avail. I want to know if it may be another problem or if something has to be changed in the settings, had to be whitelisted, etc.

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yaz
McAfee Employee
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Message 2 of 5

Re: HBSS wont open because of CMA and Nails

Hi @Former Member 

Thank you for reaching out to community. 

I believe this is caused due to VSE-L. Moving to the appropriate channel. 

 

gururaj
McAfee Employee
McAfee Employee
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Message 3 of 5

Re: HBSS wont open because of CMA and Nails

Hi,

kindly raise Support case for more troubleshooting the issue in detail.

Regards,

Gururaj.m.d 

Former Member
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Message 4 of 5

Re: HBSS wont open because of CMA and Nails

Hello, 

I'm not sure how to raise the support case. Can you elaborate?

Former Member
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Message 5 of 5

Re: HBSS wont open because of CMA and Nails

Okay. Can you specify what in VSE-L may be causing this?

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