Endpoint security 10.5.5 for Mac not showing as installed product on client system

[bleeder]

Has anyone tried the extensions from the 10.6.0 September Update?  It's only available via RTS currently.

[twenden]

No have not tried them. Do have a open support case and talked to a tech support agent today. Had to send them the MER, plus the links to this thread. Will wait to see what they suggest. I will add any updates to this thread once support gets back to me. 

[gards]

I haven't found any september 10.6 updates. Where are those?

[twenden]

The September Update for ENS 10.6 is only released to support. You would have to call support and request it. 

[gards]

I got the september update and that seems to solve the issue. I will test more today

PS!

Endpoint Security 10.6.0 to 10.6.0 September Update upgrades require the Endpoint Security Platform module to be included
Technische Artikel ID: KB90902
Zuletzt geändert am: 9/13/2018

Umgebung
McAfee Endpoint Security (ENS) 10.6.0 September Update
Problem
An upgrade from ENS 10.6.0 General Availability (GA) to ENS 10.6.0 September Update requires the Endpoint Security Platform (ESP) module to be included in the deployment task. If the ESP module is not in the deployment task, the other ENS modules upgrade, but the ENS Threat Prevention module does not work as expected:

-On-access scan is disabled.
-Content updates fail.
-AMCore information does not appear in the ENS console.

For these reasons, ENS 10.6.0 September Update is being provided now as a Managed Release and you must contact Technical Support to obtain it.

[bleeder]

It seems like McAfee should release (as GA) at least the extension from 10.6.0 September Update..

[twenden]

Still haven't heard back from McAfee Support about this issue as got an open case with them. Monday is the day that 10.14 (Mojave) gets released. Some of our users will upgrade to 10.14 as soon as it is released. It is a shame that ENS 10.5.5 will break. 

[bleeder]

I just refreshed Software Manager in ePO and I see the new 10.6.0 extensions!

[twenden]

Thanks. Just refreshed on my server and see them also.

[Kenshi0001_ · Accepted solution]

Hi - just adding my 2cent September extension solved this issue for our organization. Regards Kenshi0001