cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

ENSL 10.5 Threat Protection install fails

Jump to solution

I'm installing ENS TP 10.5 on RHEL 6.9 with a client task.  The status in EPO shows a successful install.   However the software isn't installed on the server.  Are there ENS install logs I could review on the server to find out why it's not working ?  I've looked at the agent logs and don't see why the install is failing.  

2 Solutions

Accepted Solutions
Highlighted
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 3

Re: ENSL 10.5 Threat Protection install fails

Jump to solution

Hi Moretrue,

 

I know ENS log locations for the actual product itself once it's installed can be located in:

/opt/isec/ens/threatprevention/var/

I believe the location for the actual deployment logs would be found in:

/var/McAfee/agent/logs/McScript_deploy.log
/var/McAfee/agent/logs/McScript.log

Zach

View solution in original post

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: ENSL 10.5 Threat Protection install fails

Jump to solution

The installation log can be found in /tmp/ and is called isectp-setup.log

Was my reply helpful?
If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?

View solution in original post

2 Replies
Highlighted
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 3

Re: ENSL 10.5 Threat Protection install fails

Jump to solution

Hi Moretrue,

 

I know ENS log locations for the actual product itself once it's installed can be located in:

/opt/isec/ens/threatprevention/var/

I believe the location for the actual deployment logs would be found in:

/var/McAfee/agent/logs/McScript_deploy.log
/var/McAfee/agent/logs/McScript.log

Zach

View solution in original post

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: ENSL 10.5 Threat Protection install fails

Jump to solution

The installation log can be found in /tmp/ and is called isectp-setup.log

Was my reply helpful?
If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?

View solution in original post

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community