cancel
Showing results for 
Search instead for 
Did you mean: 

Anti-malware for Mac 9.0

Getting this in the log file:

Apr  4 13:39:19 machine McAfee Reporter[23459]: Reporter : FMP exception in ReporterRegisterWithFMP: msg :: connect call failed

Apr  4 13:39:19 amchine McAfee Reporter[23459]: Failed to register with FMP

Apr  4 13:39:19 machine com.apple.launchd[100] (com.mcafee.reporter): Throttling respawn: Will start in 10 seconds

Apr  4 13:39:27 machine Menulet[23461]: Menulet : Caught an Exception while Registering with FMP

Apr  4 13:39:27 machine Menulet[23461]: Failed to register with FMP

Apr  4 13:39:27 machine com.apple.launchd[100] (com.mcafee.menulet): Throttling respawn: Will start in 10 seconds

Apr  4 13:39:28 machine com.apple.launchd[1] (com.mcafee.virusscan.ssm.ScanManager[23462]): getgrnam("Virex") failed

Apr  4 13:39:28 machine com.apple.launchd[1] (com.mcafee.virusscan.ssm.ScanManager[23462]): Exited with exit code: 1

Apr  4 13:39:28 machine com.apple.launchd[1] (com.mcafee.virusscan.ssm.ScanManager): Throttling respawn: Will start in 10 seconds

Apr  4 13:39:28 machine com.apple.launchd[1] (com.mcafee.virusscan.fmp[23463]): getgrnam("Virex") failed

Apr  4 13:39:28 machine com.apple.launchd[1] (com.mcafee.virusscan.fmp[23463]): Exited with exit code: 1

Apr  4 13:39:28 machine com.apple.launchd[1] (com.mcafee.virusscan.fmp): Throttling respawn: Will start in 10 seconds

Apr  4 13:39:29 machine McAfee Reporter[23464]: *** _NSAutoreleaseNoPool(): Object 0x10c320 of class NSCFString autoreleased with no pool in place - just leaking\nStack: (0x91afef4f 0x91a0b432 0x682a 0x3c5c 0x2d42 0x2c69)

Client is getting Error Code 1, when attempting to lauch VS for Mac (am for mac 9.0)

Apparently it is looking for FMP as a service? to register with?

How do we fix this?

2 Replies

Re: Anti-malware for Mac 9.0

Wow, two days and no response! Guess McAfee needs me to contact them directly about this one ;-(

sudeepg
Level 10
Report Inappropriate Content
Message 3 of 3

Re: Anti-malware for Mac 9.0

Could you please attach the below logs here for review?

- /var/log/system.log

- /var/log/McAfeeSecurity.log

- System Profiler log.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community