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why does BT McAfee Virus protect fail to launch on a mac

i have an intermittent fault in that the virus protect fails to launch on my mac operating macos Sierra v 10.12.6

this has occurred several time in the past (last time april 2017)

is there a known problem with mac upgrades,?

bt hake worked on this twice at level 2 support and failed to get a result.

anyone able to help cast a light on this?

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Reliable Contributor catdaddy
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Re: why does BT McAfee Virus protect fail to launch on a mac

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Cliff
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