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re mcafee issue on Macs: "unknown error received from scanners"

I have McAfee All Access for my PCs and Macs.  On the Mac I am getting this report when I try to run a scan: "unknown error received from scanners".

Can you please tell me what I need to do to get the scan to run properly on my Mac?

Thx.

3 Replies

Re: re mcafee issue on Macs: "unknown error received from scanners"

Please help us with the version of Mac on which the issue is noticed

Re: re mcafee issue on Macs: "unknown error received from scanners"

It is a Mac Air (13 inch) running iOS 10.15.2.

 

Thoughts?

Re: re mcafee issue on Macs: "unknown error received from scanners"

Did you get my answer?

 

It is a Mac Air (13 inch) running iOS 10.15.2.

 

Any ideas on a solution here?

 

Thanks in advance.

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