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"Scanning Stopped. No Response From Scanners" MAC/OS 10.14.6

Anyone have had the same issue with Scanning stopped on a Mac operating Mojave?

Is there a solution to this issue?

Thank you in advance.

Customs scanCustoms scanFull scanFull scan

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McAfee Employee
McAfee Employee
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Re: "Scanning Stopped. No Response From Scanners" MAC/OS 10.14.6

Hi JoaoValle,

Could you please post your issue to the below forum as Community Help Forum is for common issues. We have dedicated forum site for each product.

https://community.mcafee.com/t5/Mac-and-Linux-Products/bd-p/mac-and-linux.

Was my reply helpful?

If you find this post useful, please give it a Kudos! Also, please don't forget to select "Accept as a Solution" if this reply resolves your query!

Re: "Scanning Stopped. No Response From Scanners" MAC/OS 10.14.6

LKS this is not a solution. 

There is no way for anyone to know what is a common problem. Please delete your post and let the community decide if this is a common problem and you could be more helpful as you work for the company if there is a solution to the problem. I pay for this software, it's not free.

Thank you and post something a bit more positive.

Thank you.

Joao Valle

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Re: "Scanning Stopped. No Response From Scanners" MAC/OS 10.14.6

Hi @JoaoValle 

Please let us know what McAfee version installed in your MAC OS also make sure McAfee updates are upto date.   

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Re: "Scanning Stopped. No Response From Scanners" MAC/OS 10.14.6

Hi Sudhakar this is the version I have. the last time I checked Mcafee was updated. Screenshot 2019-11-13 at 19.56.13.png

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