"Scanning Stopped. No Response From Scanners" MAC/OS 10.14.6

[JoaoValle]

Anyone have had the same issue with Scanning stopped on a Mac operating Mojave?

Is there a solution to this issue?

Thank you in advance.

Customs scanFull scan

[LKS]

Hi JoaoValle,

Could you please post your issue to the below forum as Community Help Forum is for common issues. We have dedicated forum site for each product.

https://community.mcafee.com/t5/Mac-and-Linux-Products/bd-p/mac-and-linux.

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[JoaoValle]

LKS this is not a solution. 

There is no way for anyone to know what is a common problem. Please delete your post and let the community decide if this is a common problem and you could be more helpful as you work for the company if there is a solution to the problem. I pay for this software, it's not free.

Thank you and post something a bit more positive.

Thank you.

Joao Valle

[Sudhakar_A_K]

Hi @JoaoValle 

Please let us know what McAfee version installed in your MAC OS also make sure McAfee updates are upto date.   

[JoaoValle]

Hi Sudhakar this is the version I have. the last time I checked Mcafee was updated.