I am using Apple Mac OSX High Sierra 11.13.2, with Mcafee Live Safe 220.127.116.11(3926) installed as well. Updating is failing with "Error While installing Updates!". I did uninstall and re-installed, no luck with update as DAT version shows 16/9/17 which is older. Yes - followed this document ID:TS102743 and yet encountered same issue.
Please advice how to fix the mcafee livesafe update ?
To add this, per document ID :TS102743 , the section - "Authorize kernel extension in System Preferences" where "McAfee, Inc" should be blocked never happened and never showed up. Not using third party firewall app as well.
Hi, I have just downloaded from your site Live Safe. appears to be version 4.1.2 - The update error message is appearing for any attempt to update. I note you say version 4.1.3 available but is that for MAC OS? It's fair to say that if updates will not succeed then this product is of no use to me. I've tried all the kernel extension "fixes". Turned off native firewall etc. Please advise
I downloaded to a clean MacBook Pro on 18th March and still same issue, and current install from Website is old version. This issue appears to have been going on for months. You really need to get your act together...
I also get the failed update on my MAC. What on McAfee's end won't allow us to update. Benn having this same issue since I got your product. I also have tried all the "fixes" with no luck.
Version 18.104.22.168 (3997)