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Level 7

Why am I unable to receive updates?

I have an iMac. The automatic and manual update feature has failed for the past 5 hours. The error message says to check my internet connection. My connection is fine, but I'm still unable to obtain updates. I ran a scan and everything is fine, but the program probably didn't have the latest updates. Is there a way I can download the update? If not, what can I do?

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Level 16

Re: Why am I unable to receive updates?


Can you please let us know the below details ;

Version of your MAC OS

RAM size :

Type of your internet connection : DASL/Cable/wireless


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