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Re: Updates fail on MacOS High Sierra using Livesafe

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I am running MacOS10.13.2 and McAfee 3.9.0.0(3859). The instructions you provide do not match the choices available in Sfari or McAfee. Bottom line, your help is not any help for me.

Re: Updates fail on MacOS High Sierra using Livesafe

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Using 10.13.6 on a Macbook Pro and Mcaffe update does not work (Error during update). Followed instructions on removing web data, public firewall, ... restart, reinstall, still will not update? Is there an update on how to fix this?

Moderator Karthik_K
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Message 13 of 15

Re: Updates fail on MacOS High Sierra using Livesafe

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Hi @Stratman

Kindly let us know the McAfee version installed in your machine.

Re: Updates fail on MacOS High Sierra using Livesafe

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There is no Mcafee Preferences route....so  what do I do to enact this setting

 

3. Change McAfee Firewall type to Home or wok

     Open McAfee Preferences by click on "McAfee" icon on Menu bar

    Click on "Firewall "tab

    Choose type from "Public" to "Home or Work"

Moderator AKS
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Message 15 of 15

Re: Updates fail on MacOS High Sierra using Livesafe

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Hi @jrhaynes 

If there is no McAfee Preferences. Kindly follow the below steps:

1. Restart the MAC computer and check the status

2. Initiate McAfee updates and check the status

3. If still issue persist, Please reinstall McAfee and let us know the status.

 

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