I have tried four times to install and it hangs repeatedly at Phase one. I have Time Machine turned off. I have called technical support and they were useless. I have already fired one security company today. It is beginning to look like I may be firing another before the day is out. I have to do real work and do not have time to play around with this. Does anyone have any idea as to how to get this installed?
Hopefully soon some one with more expertize will address your issues. As Myself and other Mods do not utilize Mac Products, I apologize for being incapable to assist you. However I will ping an Enterprise Moderator whom is most capable of offering his assistance.
Having said this, I have pinged him to assist you at his earliest assistance.
Wishing you all the very Best,
Volunteer Community Moderator
Sorry for the delay, I just wanted to check that the package from McAfee did or did not install before I made contact.
I have built a Clean OSX 10.11.1 machine from the AppStore recovery and have successfully installed LiveSafe. I used the McAfee-MacInstaller-3.3dmg file from the My Account download page.
Phase 1 is the Software Compatibility Checking phase (preinstall checking), before the installer Downloads the full install set.
Could you check the OSX logs in
/var/log/install.log - OSX installer log
/var/log/MasterInstaller.log - McAfee Installer log
around the time you launched the installer for any errors, for example the error generated prior to entering the serial number looks like:
ERROR : No Serial Number Found!
MainWindowController: ERROR : Activations failed with error 3!
and after the serial number is entered in the UI the following line is written:
Activation succeeded with serialkey XXXXXXXXXXXXXXXXXXXX
MainWindowController : SUCCESS : Manual activation successful!
Volunteer McAfee Moderator
Certified McAfee Product Specialist - ePO