Community Help Hub

junk_cia_man_ju · ‎12-13-2017

Hello,

on Mac OS El Capitan the TrueKey program sometimes can't open its GUI... Why this?!

Will this issue be fixed?!

Thanks...

muthu_ganesh · ‎01-02-2018

Hello ,

Please uninstall True Key application from your Mac and you can use Truekey extension in your browser.

You can download the extension for Chrome &Firefox from www.truekey.com/onboard

junk_cia_man_ju · ‎12-15-2017

No answer?!

GaneshR · ‎12-15-2017

HI Jochen,

Sorry for delayed response. Please confirm True Key Version installed on you MAC.

junk_cia_man_ju · ‎12-15-2017

Ist was the latest... I searched for updates before I ask here...

junk_cia_man_ju · ‎01-02-2018

the issue is still there

no update right now...

Peacekeeper · ‎01-02-2018

Any thoughts

muthu_ganesh · ‎01-02-2018

Hello ,

Please uninstall True Key application from your Mac and you can use Truekey extension in your browser.

You can download the extension for Chrome &Firefox from www.truekey.com/onboard

junk_cia_man_ju · ‎01-02-2018

Done... Works

Thanks.

TrueKey sometimes can't open GUI