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shodey
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Total Protection for MCAfee

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When installing TP on my mac I got message: "we have  found some anti-virus software that interferes with your software. Please remove it and then try installing again". i have no idea what to do please help

Is it due to cooking fever mod app?

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Re: Total Protection for MCAfee

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@shodey 

This is due to some residue of another anti-virus which you might have used earlier present in your MAC causing this.

You may try the steps below to check your computer for the traces;

Steps:

  1. At the top of your computer, click on “GO” and choose “Applications” from the dropdown menu
  2. Look for any 3rd party Anti-Virus software and uninstall or move to trash.
  3. If you identify any 3rd party Anti-Virus software and uninstalled it, Close the “Application windows” and, click on “GO” again and then click on “Go to folder”.
  4. In the “Go to folder” box, type /Library and then click on “Go”.
  5. In the Library folder, below is the list of folders to check for any Anti-Virus software traces on your computer:
  • Application Support
  • Launch Agents
  • Launch Daemons
  • Preference Panes
  • Preferences
  • Startup Items
  • Security

Once you have identified the traces, right click and ‘move the traces to trash” and then empty the trash folder. Now you can try to initiate the installation of McAfee on your computer.

Regards
Siva

1 Reply
Highlighted

Re: Total Protection for MCAfee

Jump to solution

@shodey 

This is due to some residue of another anti-virus which you might have used earlier present in your MAC causing this.

You may try the steps below to check your computer for the traces;

Steps:

  1. At the top of your computer, click on “GO” and choose “Applications” from the dropdown menu
  2. Look for any 3rd party Anti-Virus software and uninstall or move to trash.
  3. If you identify any 3rd party Anti-Virus software and uninstalled it, Close the “Application windows” and, click on “GO” again and then click on “Go to folder”.
  4. In the “Go to folder” box, type /Library and then click on “Go”.
  5. In the Library folder, below is the list of folders to check for any Anti-Virus software traces on your computer:
  • Application Support
  • Launch Agents
  • Launch Daemons
  • Preference Panes
  • Preferences
  • Startup Items
  • Security

Once you have identified the traces, right click and ‘move the traces to trash” and then empty the trash folder. Now you can try to initiate the installation of McAfee on your computer.

Regards
Siva

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