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RMN307
Level 7
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Message 1 of 4
‎03-30-2019 06:06 AM

Repeat problem with failed update on iMac

I have repeat problem with McaAfee product in iMac with failed update.  Did uninstall and reinstall new McAfee product a few months ago but problem has now recurred.  McAfee provided to me as part of ATT uverse service for home. I got a McAfee rep to help me last time and cant remeber how to do this. Can you send me instruction?

RMN307

1 person had this problem.
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3 Replies
sivasubramanian
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Message 2 of 4
‎03-30-2019 10:21 PM

Re: Repeat problem with failed update on iMac

@RMN307 

Please let us know your imac and McAfee version.

Regards
Siva

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jrhaynes
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Message 3 of 4
‎06-17-2019 06:42 PM

Re: Repeat problem with failed update on iMac

iMac (21.5-inch, Mid 2011) is my version.  i have had repeated failures of updates and my iMac has been running very slow since installing.  a few times after i installed, it said that the extensions for site advisor were not supported by Mac OS

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Sudhakar_A_K
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Message 4 of 4
‎07-16-2019 05:00 AM

Re: Repeat problem with failed update on iMac

Hi @jrhaynes 

Please let us know the below details:

  1. MacOS version of your machine ? (Ex: Mac OS Mojave 10.14.5)
  2. Installed McAfee version ? (Ex: 4.5.5.0 (212)
  3. Any 3rd party Anti-Virus programs installed ?
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