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dmcmart
Level 7

On access scan not working with Mac OS X Mavericks

Can someone let me know how to fix a proble of the on access scan function not staying enabled.  This is throwing my Mac in a "at risk" state and preventing me from connecting to my corporate VPN.

I have McAfee Internet Security 1.1.0 installed.

Screen Shot 2014-01-01 at 4.09.36 PM.png

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4 Replies
Peacekeeper
Level 20

Re: On access scan not working with Mac OS X Mavericks

We mods do not use Macs so pinging a tech to pass by.

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Moderator
Moderator

Re: On access scan not working with Mac OS X Mavericks

Hi dmcmart,

I see that you have recently run Updates on McAfee. Did this happen after the Updates?.  Also try pushing a Manual Update and check if that helps..!

Tier 2.5 Technician
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dmcmart
Level 7

Re: On access scan not working with Mac OS X Mavericks

Selvan,

No it did not occur after the updates.  I ran the updates hoping it would fix my issue.  I appreciate you asking and looking into the problem.

Thanks!

dmcmart

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Moderator
Moderator

Re: On access scan not working with Mac OS X Mavericks

Hi dmcmart

Please contact McAfee Tech Support from this link.

Choose device as MAC and proceed following OnScreen Instructions..!

Regards

Tier 2.5 Technician
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