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nchun
Level 7

New McAfee Mac user.

I'm a Mac user and just completed my first full scan. It says there are 10 threats detected. What am I supposed to do now? How do I get rid of these threats and how do I know what they are?

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6 Replies
exbrit
Level 21

Re: New McAfee Mac user.

None of us Moderators have a Mac so I'm only guessing.  It would all depend on the type of threat and how severe it was but Quarantine, in the user interface would be where you need to look to find the record of those.

It's probably quicker for you to call Technical Support as it is a free call anyway.

Contact Support

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nchun
Level 7

Re: New McAfee Mac user.

When I go into the quarentine section it's blank. Does that mean anything?

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exbrit
Level 21

Re: New McAfee Mac user.

Then I would disregard as they were probably possible threats only.

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exbrit
Level 21

Re: New McAfee Mac user.

I should explain, the software (on Windows PC's at least) labels threats which range from possibly competing software to risky websites, to unknown software etc. so I would not worry too much.

If nothing is quarantined then no big threats were detected.

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nchun
Level 7

Re: New McAfee Mac user.

Okay. Thanks!!

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exbrit
Level 21

Re: New McAfee Mac user.

You're very welcome.    As I said, Support could probably explain it better and then there is always the chance that another Mac user will chip in here.

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